1. The Current Situation
The ICC/ESOMAR
International Code of Marketing and Social Research Practice lays down the
general professional rules of market, opinion and social research. In a set of
supplementary guidelines which have been issued by ESOMAR it is specified how
these rules are to be applied to specific research fields, methods or
techniques. The main problem of these guidelines is that they are not approved
by the members and/or national associations and therefore describe good practice
only but do not contain mandatory and enforceable specific requirements which
are additional to the general rules of the Code. The need for supplementary
guidelines to the ICC/ESOMAR International Code became obvious also by the large
number of national guidelines which has been issued in several countries by the
national associations. In many cases these national guidelines are not
mandatory, too. In addition to this they are quite varying.
2.
The Solution
In order to harmonize self-regulation of the
research industry worldwide national guidelines have to be made mandatory and
corresponding as well. But this goal cannot be achieved by a plain replacement
of national guidelines by international ones because the national guidelines
reflect the already existing national differences in status and tradition of
market, opinion and social research. For that reason the international
harmonization of self-regulation by mandatory guidelines is possible only under
the so-called principle of subsidiarity which is the way for example the EU is
working. That means in concrete: The international associations like EFAMRO and
ESOMAR jointly shall develop international guidelines which have to be approved
by the national associations in a way which allows special national features to
be considered adequately. That means in concrete: The mandatory requirements of
the international guidelines have to be implemented into the national systems of
self-regulation within a certain period of time. By doing this the national
associations are free to meet the single requirements in the most appropriate
way and/or to lay down stricter requirements if they feel this to be reasonable.
But they are not allowed to weaken the requirements of the international
guidelines in the process of implementation.
3. The Role of
Associations
Harmonization of self-regulation in market,
opinion and social research is a bottom-up as well as a top-down approach.
International and national associations have to play complementary roles.
Although it is primarily the responsibility of the international associations to
develop the international guidelines the national associations have to be
included in this process adequately. Otherwise it cannot be expected that they
are willing to implement these guidelines into their national systems of
self-regulation. The implementation of the international guidelines into the
national systems of self-regulation of the research industry is the
responsibility of the national trade associations and professional associations
as well but the international associations shall inspect whether this has been
done properly and in time.